Within Australia
Freight fees are calculated according to weight and postal zone.
Some destinations necessitate higher delivery fees.
There can be substantial charges for freight to more distant or remote locations within Australia.
International
Purchases to destinations outside Australia are subject to higher shipping and handling fees.
We will not be liable for cost or inconvenience transpiring from customs restrictions, import duties and tariffs peculiar to the destination.
The customer must bear all costs and burdens in relation to fees and delays resultant from international orders.
We always endeavour to deliver goods purchased as promptly as is possible so that we may serve our customers again.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
PRIVACY POLICY
Do we collect or retain people's details?
We are committed to the protection of any personal information provided to us.
Aussiewines can only collect or retain the details that are freely provided to us by site visitors.
There are two purposes for which we may invite our viewers and patrons to submit their details.
When making a purchase, to verify the credit card user and to determine a delivery address. We do not see or retain credit card numbers.
These are processed directly by ANZ Bank. We also invite returning patrons to create a username and password,
for the purposes of shortening the checkout process.
Registration to newsletters and informative emails that subscribers may cancel at their discretion.
In the event of a subscription cancellation, email addresses and relevant details are deleted from our records and will not be retained or transferred.
Aussiewines will not copy or disclose, distribute or sell any information collected from our customers to any other parties.
If you suspect or become aware of any unauthorised use of your personal information, we ask that you contact us immediately.
All Information supplied to us by our customers and viewers, is used solely for the purpose that it is given.
Credit cards and security.
Our company does not have access to credit card information at any stage of a transaction.
All Credit card information is entered directly by the customer, into ANZ Bank's Secure Internet Payment Gateway,
which authorises and completes the transaction.
By using this site, you consent to the collection and use of details you provide us, for the express purpose they are given,
in accordance with the terms in this privacy policy.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
ORDERS & DELIVERIES
We process all orders immediately
We do occasionally fall behind on dispatching orders, if we have no stock on hand, if the items are cellared interstate or if there is an abnormally large queue.
It may take a number of days to requisition stock and to organize transit.
If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day.
Some deliveries may arrive a day or two following the purchase if the destination is near the place of origin,
while some can take a fortnight or more if the journey is distant and remote.
If the address for delivery is within Australia, the goods are most likely to be delivered by national carrier and can reasonably be expected to arrive within 5 to 15 working days.
If you feel that your order has been unreasonably delayed,
please contact us and we will be happy to track your invoice.
Insurance of goods against breakage and mishap
Orders can be insured in full, for a fee of 1%. This is paid by the customer and is exclusive of the stated price of the product. The fee is processed automatically during checkout, and is added to the total bill before being presented for payment.
Changes of vintage
Vintage changes are a daily occurrence, and often come without warning. We take great efforts to provide our customers with the vintages stated on this website, however due to the nature of wine we may need to notify customers of vintage changes or substitutions before we despatch any items.
Disruptions to internet & system failures. E.&O.E.
In the case of network, systemic, IT based, or bank transaction errors, we will make every attempt to deliver to the customer a fair and reasonable outcome. The shopper must be vigilant generally when making purchases through the internet and be wary of it's nature. We take all reasonable precautions in the administration and maintenance of our on-line systems, and advise our site visitors to be prudent, to exercise caution, and to not abuse the service.
WARNING
Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years. The penalty exceeds $6,000
It is an offence for a person under the age of 18 years to purchase or receive liquor.
The penalty exceeds $500. Every order placed through this site is scrutinized by an alert team who are vigilant for indications that the purchase may have been made by a minor.
Our practice is to verify the customer or to refund the sale if we have any suspicion that the goods will be received by a person under the age of 18 years.
Metala was the first ever to win Jimmy Watson Trophy, a significant accolade in the world of wine. Fruit for the White Label is sourced from splendid Langhorne Creek vines which can trace a heritage back to the original plantings of 1891. Metala»
Serafino Maglieri came to McLaren Vale in 1968 and devoted his life to wine. From picking to pruning to cellarhand, he worked his way up to plant his own vines and build his first winery. Serafino»
There's a single block of Montepulciano along Bird In Hand Road at Woodside in the northern Adelaide Hills, a warmer site with rocky, well drained soils, perfectly suited for Italians. The seaside influence of Gulf of St. Bird In Hand»
One of the earliest commercial winemaking operations ever established in Victoria. Heathcote Winery can also boast some of the oldest Australian plantings of Viognier. Heathcote Winery»
By one of the most consequential winemakers in the greater Canberra GUI, crafted from Shiraz grown to mature vines at Kyeema, on an elevated granite saddle near Murrumbateman. Reserve Shiraz has enjoyed a series of compelling national trophy wins, including Best Red Sydney Royal Wine Show. Collector»
An eminent Cabernet wine which can lay claim to coveted accolades such as Blue Gold Sydney International and Gold Concours Mondial de Bruxelles. Jacobs Creek retain South Australia's finest vineyards and aim to improve the quality of wine every year. Jacobs Creek»
When Johann Gramp planted his vines along the banks of Jacob's Creek in 1847, he was less preoccupied with the making of history but more concerned with the selection of rootstock and fruit, his choice was Shiraz. Jacobs Creek still retain access to some of the oldest vines in Australia and can call on harvests of the finest Barossa Shiraz every year. Jacobs Creek»
Given the scarcity of Best's prestige, limited release, old vineyard icons, Bin #1 affords enthusiasts their first taste of the Great Western Shiraz style and leaves them eager to discover more. A classic, cool climate, aromatic wine, floral and spicy, peppery and elegant, retaining vital Great Western fruit character. Bests»
Of particular importance to Shadowfax are the very close relationships with a select group of growers who provide harvests of the most intensely flavoured fruit. A prolific trophy winner, Shadowfax are a refreshing new wave, vigorously fruit driven, livelier than her Victorian siblings, characterised by slatey, flavoursome acidity, a touch of lees complexity and judicious dryness. Shadowfax»
A mostly Cabernet wine with a tenth of Merlot, a jot of Cabernet Franc and Petit Verdot, representing almost a third of Hollick's annual production. Previous vintages of Tannery Block have won numerous prestigious awards, including the pre-eminent Jimmy Watson, Robert Bryce and Arthur Kelman Trophies. Hollick»
It is an offence in Australia to supply alcohol to a person under the age of 18 years. Severe penalties apply to the supplier.
It is an offence in Australia for a person under the age of 18 years to purchase or receive liquor. Severe penalties apply to the procurer and the minor.
License 36312447